Relations of products, services, and organization to the community The organizational communication variables such as the following: The communication settings—board room, one-on-one meetings, and hallway chats, for example The internal and external communication systems The structural and functional characteristics that affect the degree of communication formality The communication channels—face-to-face, telephone, personal documents, impersonal documents, computer mediated, and so forth Any theoretical perspectives you observe, such as groupthink tendencies Reference at least two academic sources.
In my organizational experience there was one recurring issue or situation that I plan to analyze. Throughout the experience many members of the organization complained hat they felt uniformed and that there was a lack of communication between the various departments.
Since email is an innovation that, if utilized fully, enhances communication in organizations, many of the findings from the review of literature on its use can be applied to the organizational issue.
Before I begin to analyze the issue according to the review of literature, it is necessary to describe the status quo in the organization. First, there is only one person out of 22 people in the organization that does not have access to an email account.
Second, five of the people with accounts reported that they read their email everyday and eight people with accounts reported that they read their email twice per week. Finally, nine people in the organization reported that they believed a better utilization of email would have improved the communication process.
Several conclusions can be drawn from comparing the status quo in the organization to the major findings of the literature review. For example, in the organization email usage was relatively low.
One possible explanation for this is that members of the organization were never taught how to use the system. Therefore they were less likely to think of it as an effective channel for communication.
According to the findings from the literature review the organization would have been more likely to utilize email more if each member was shown how to use it. Also, research suggests that the person who would have been the most effective teacher would be postively disposed toward the system and be an important informal leader in the group.
In this case, if Dr. Foeman would have taken class time to not only teach the organization how to use email, but also to discuss the benefits of using email to communicate, we would have been more likely to utilize it as part of our communication process. Another conclusion that can be drawn by comparing the status quo with the literaturereview is that, since email usage was low, the class as a whole may not have been "emotionally prepared" to use it.
In other words, if they were never taught how to findings in the literature review, learning seems to be the key to overcoming this barrier.
As people learn how to use email, they gain proficiency and therefore, view it as more efficient. In the case of our organization, if more people thought of email as very efficient, they would have used it more; thus communicating more.
One element of email that is important to note when discussing its impact on our organization and its problem of lack of communication is the availability of distribution lists. Many of the communication problems in the organization could have been solved very simply by sending a weekly update to each person in the group via email.
Distribution lists are extremely useful in this instance because only one message needs to be typed and it can instantly be sent to numerous people.
Also, unlike the telephone of face-to-face information dissemination, email does not require that the receiver be present at the time the message is being sent.
If each member of the class had been instructed on these concepts prior to the beginning the process, the major findings in the literature review suggest that email usage would have been higher. According to the literature, when email is required as part of the work structure usage is higher.
Therefore, if members of our organization were required to use email they would have used it more. This suggests that one way to make people comfortable using email is to "force" them to gain experience using it. Foeman could have aided in this process by distributing important class information to us over e-mail.
The findings of the literature review largely reinforce what I found in my organizational experience. For example, in the literature the key element that influenced email usage was learning how to use and thus level comfort with it.
This is consistent with the organization because the people that used email every day were comfortable using it and, therefore perceived it as useful for the group. In fact, one group member that used email everyday tried to get the rest us to use it by sending her department reports over email.ORGANIZATIONAL COMMUNICATION ANALYSIS PART I 2 Organizational Communication Analysis Part I – Descriptive Framework Paper Introduction Kelsey Unified School District is in the Northwest Valley, providing education to more than 71, students in grades K Be Strategic.
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Our Master of Arts in Communication – Strategic Communication equips you for just that. Subject: Communications / Mass Communication Question Need help gettng started COM Organizational Communication Analysis Part II – Interpersonal and Intercultural Paper Resource: The Virtual Organizations Portal Choose one of the three critical events listed below that would affect communication within your selected Virtual Organization: Leadership change such as a change in .
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Ch 13 Organizational Communication doc 2 This review summarizes the historical trends and the increasing importance of organizational communication, the basic theoretical perspectives that guide the study of communication and the.
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